Case studies

Discover how Take Charge is supporting households across the North West.

Mumta’s success story

Mumta* from Manchester, who is vulnerable due to numerous health conditions, contacted Take Charge to discuss how to reduce energy use whilst keeping her home warm.

The team helped Mumta apply for an Energy Company Obligation (ECO4) grant to make energy improvements to her home.

The Eco Flex team completed a full property review, and managed the installation of the following measures, worth over £20,000:

Cavity wall insulation
Solar panels
Hybrid air source heat pump
Two energy efficient radiators
Window ventilation
Bathroom wall vent

Thanks to these measures, Mumta has significantly reduced her gas usage, going from in debit to in credit.

The solar panels have helped reduce electricity bills by a third.

The grant scheme has made a big impact on Mumta’s health.

Karen’s success story

Karen* from Manchester contacted Take Charge to discuss water arrears and concerns about her living situation. Karen shared that she had been sleeping on a sofa for several years, which she found extremely uncomfortable due to complications from a kidney operation.

The team supported Karen with her applications for a trust fund, to buy a double bed, and provided a benefits check and income maximisation advice to boost Karen’s household income.

As a result, Karen benefitted from:

Energy saving advice
£492.61 towards her £600 water arrears
A new payment plan to cover the remaining charges
A grant for a new double bed

*Names changed for customer anonymity.

Money advice

We’ll assist you in claiming the benefits you’re entitled to and provide practical advice on managing your money and handling debt.

Home improvement support

Find out if you’re entitled to grants and funding for making your home more energy efficient.